SHIPPING INFORMATION

Please allow 1 business day to process in addition to the shipping times listed below for your selected shipping method.

 

SHIPPING LOCATION

We used to only focus on domestic shipping in USA, but now we are glad to announce that worldwide shipping!

 

- To United States

Shipping time: 3-10 business days

Free Shipping on orders over US$99.00

 

- To other countries

Shipping time: 5-10 business days

Free Shipping on orders over US$99.00

 

WHERE IS MY ORDER?

Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status. Click here.
If you wanna initiate a return, please clicking "Start A Return".

 

REMINDERS

  • Shipping times are based on our best estimate, however, delays can occur in transit or due to holds at your local custom office, so it may take longer for an order to be delivered.
  • After the order has been paid, the warehouse needs 1 business days to process your order. You will receive a notification once your order has been shipped.
  • Shipping time: Deliveries to Australia, Ireland, Bulguria, Italy, Greece, Sweden, Spain, Portugal and South Africa are within 20 shipping days. 
  • Customs taxes vary by country and will be charged according to the local customs policies. If you were required to pay a customs fee, please contact our Customer Service Team for further assistance.
  • If your order has already been shipped, we will be unable to redirect it. Here are some alternate options:
    Once the package has been delivered to your regional post office, you can contact the post office directly to request them to redirect it to an alternate address. Please note that this is done at the discretion of the postal office.
    If you need further assistance, please contact our Customer Service Team - we're more than happy to help!
  • When placing an order, please review your personal information (i.e. shipping address, phone number, email) carefully to avoid any issues or delays getting your order. Thank you!
    If you don't receive your package on time, please feel free to contact our Customer Service Team.
  • Please Note: Affected by Covid-19, there will be some delay on the delivery.